CARE
product care
Our bags are designed to withstand the test of time, and require some care to maintain their beauty and longevity.
It's important to use the product as intended, avoiding overloading, folding the leather, rubbing, contact with liquids, mud, ink, grease, make-up, rain or hail, hand creams, and creams in general.
We recommend storing your bag in a dust bag and inserting paper inside to maintain its shape when not in use.
Some of our bags made with vegetable-tanned leather may develop a unique patina over time, enhancing their uniqueness and charm.
While we strive for durability, Vittoria Sella is not liable for damage or defects resulting from normal wear and tear.
CARE TIPS
1. Use a soft, dry cloth for regular wiping
2. Always store in the dust bag
3. Avoid excessive overload
4. Shield from extreme sunlight and humidity
5. Keep away from grease, mud, dirt, rough surfaces, and rain
6. Stay clear of darker materials to prevent stains
7. Be extra cautious with white and light-colored handbags
8. Do not use repellent or protective sprays
9. Clean by a leather specialist only
Lifetime assistance
We're pleased to note that, based on our experience, repairs for our bags are a rare occurrence. However, we take great pride in offering a lifetime repair service as a commitment to quality and customer satisfaction. During the first 12 months after purchase, this service is complimentary.
Afterward, you'll only need to cover shipping costs to and from our factory.
Please contact us at info@vittoriasella.com to initiate the process.
our bags
Each bag is handcrafted with special finishes and subjected to artisanal treatments. This meticulous process ensures that every item is truly unique and original. Therefore, any subtle variations observed at the time of purchase or thereafter should not be viewed as discrepancies but rather as evidence of its handmade nature.
Our products undergo rigorous and meticulous quality controls to maintain the highest standards of craftsmanship. Our commitment to excellence ensures that you receive a product of exceptional quality and charm, reflective of our dedication to artisanal techniques.